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INSURANCE Flex my room
Book on our website and travel with complete security for you and your companions.
All our rates include Travel Assistance Insurance. In addition, Non-Refundable and Semi-Flexible rates also include Cancellation Insurance so you can book with complete peace of mind. And we include all this completely FREE!
The Cancellation Insurance covers trip cancellation expenses for an amount of up to €10,000 per person. It includes trip cancellation expenses due to positive COVID-19. The refund of the prepaid amount of the reservation, in case of justified cancellation, will be made through the insurance company ARAG. The refund of the prepaid amount is not allowed if the reason for cancellation is not included in the general conditions of the policy or in case of no-show at the hotel.
Travel Assistance Insurance has the following coverage:
·Medical and health assistance, up to €30,000
·Dental expenses, up to €250
·Repatriation or medical transportation of injured or sick people
·Repatriation or transportation of the other insured
·Movement of a family member or companion in case of hospitalization
· Stay expenses of the displaced family member or companion in case of hospitalization, up to €500 (€50 x 10 days)
· Stay expenses of the non-displaced family member or companion in case of hospitalization, up to €1,500 (€150 x 10 days)
·Convalescence in the hotel, up to €1,500 (€150 x 10 days)
·Repatriation or transportation of the deceased insured
·Early return due to the death of a family member
·Early return due to hospitalization of a family member
·Early return due to a serious accident in the home or professional premises of the insured
·Loss of services contracted and not enjoyed as a result of hospitalization
·Professional driver delivery
·Medical teleconsultation service
·Reimbursement of vacations not taken, up to €3,000
Reservations with a Non-Refundable/Semi-Flexible Rate are associated with Cancellation Insurance when formalizing the reservation and Travel Assistance Insurance that begins when checking in and ends when checking out.
The rest of the reservations (Flexible Rates with payment at the hotel) are associated with Travel Assistance Insurance that begins upon check-in (after paying the reservation amount) and ends upon check-out.
➔Check all the cancellation insurance conditions here
➔Check all the conditions of the travel assistance insurance here
➔FAQs: if you have any questions about insurance you can find more information here
All our rates include Travel Assistance Insurance. In addition, Non-Refundable and Semi-Flexible rates also include Cancellation Insurance so you can book with complete peace of mind. And we include all this completely FREE!
The Cancellation Insurance covers trip cancellation expenses for an amount of up to €10,000 per person. It includes trip cancellation expenses due to positive COVID-19. The refund of the prepaid amount of the reservation, in case of justified cancellation, will be made through the insurance company ARAG. The refund of the prepaid amount is not allowed if the reason for cancellation is not included in the general conditions of the policy or in case of no-show at the hotel.
Travel Assistance Insurance has the following coverage:
·Medical and health assistance, up to €30,000
·Dental expenses, up to €250
·Repatriation or medical transportation of injured or sick people
·Repatriation or transportation of the other insured
·Movement of a family member or companion in case of hospitalization
· Stay expenses of the displaced family member or companion in case of hospitalization, up to €500 (€50 x 10 days)
· Stay expenses of the non-displaced family member or companion in case of hospitalization, up to €1,500 (€150 x 10 days)
·Convalescence in the hotel, up to €1,500 (€150 x 10 days)
·Repatriation or transportation of the deceased insured
·Early return due to the death of a family member
·Early return due to hospitalization of a family member
·Early return due to a serious accident in the home or professional premises of the insured
·Loss of services contracted and not enjoyed as a result of hospitalization
·Professional driver delivery
·Medical teleconsultation service
·Reimbursement of vacations not taken, up to €3,000
Reservations with a Non-Refundable/Semi-Flexible Rate are associated with Cancellation Insurance when formalizing the reservation and Travel Assistance Insurance that begins when checking in and ends when checking out.
The rest of the reservations (Flexible Rates with payment at the hotel) are associated with Travel Assistance Insurance that begins upon check-in (after paying the reservation amount) and ends upon check-out.
➔Check all the cancellation insurance conditions here
➔Check all the conditions of the travel assistance insurance here
➔FAQs: if you have any questions about insurance you can find more information here